Check Your Claim Status - Sahabat Insurance

Terakhir Diubah : 15:45:28 - Kamis, 23 Februari 2023

It’s always a good idea to first check your claim for car insurance. The quickest way to do this is via customer services on our website.

Go to our website www.sahabatinsurance.id.
Navigate to Service.
Select Claim.
Select Check Claim Status.
To do a look-up, you will need your claim number.
Enter your claim number, select search.

Reported your claim but still have questions? You can also get in touch with us directly via call center and WhatsApp at 021-50508080 or email [email protected]

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Heavy rainfall causes flooding in Greater Jakarta

Rain that has flushed Jakarta since Friday, July 16, 2022, has caused flooding. A total of 92 area in the capital were flooded. The data was collected on Saturday, July 18, 2022 (DKI BPBD Data and Information Center) Source: merdeka.com

Disaster mitigation is a series of efforts to reduce disaster risk, both through physical development as well as awareness and capacity building to deal with disaster threats (Article 1 paragraph 6 PP No 21 of 2008 concerning the Implementation of Disaster Management).

So what to do if there is a flood?

Secure important objects and documents, such as house certificates, birth certificates and so on
Turn off the gas and electricity in your home before the flood comes, do not touch electrically charged equipment when you are standing on/in the water.
When you decide to evacuate your house, be aware of undercurrents, drains, sewers, puddles, and other places that are inundated with water.
Do not drive a car in flooded areas. When the water starts to rise, ignore the car and get out. Immediately evacuate to higher ground.
Consider flood insurance for vehicles and homes due to flooding to avoid future losses.

Call Sahabat Insurance at 021-50508080 for information on protecting homes and cars from floods and other natural disasters.

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Announcement: Sahabat Insurance' Operational Hours During Eid al-Fitr Holiday

Dear Valued Costumer,

Following the government's policy regarding National Holidays and Joint Leaves, Sahabat Insurance will be closed on 19 - 25 April 2023. Sahabat Insurance will resume its normal operation on 26 April 2023.

But don’t worry, in case you urgently need to contact us, call or drop us a message via WhatsApp 021-50508080 on 19 - 25 April 2023 at 09.00 - 15.00, Jakarta time.

Greetings to you for blessed and joyous Eid al-Fitr
Eid Mubarak!

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Safety Tips For Your Home

When you are away or while you are at home, sometimes you are worried about the condition of the house that is prone to theft. Beware of house theft! Here are some tips to keep your house safe from thieves.

Check home security
Before you leave the house or go to bed, make sure you lock the doors and close the windows throughout the house. Most thieves will aim for targets that are easy for them to break into. Start locking all entrances such as the front fence, doors, to all windows since eight o'clock at night. If necessary in some major logins, you can use a double lock.

Store valuables or electronics
It could be that after playing with your cellphone or laptop, you just carelessly leave it on the sofa. Items no matter how small the value will make a loss if lost. Check different corners of the house to collect these items and store them in a place where they can't be easily seen by others.

Use CCTV to help you
CCTV can help you to check the security of your home while you are away on your smartphone.
Reduce sharing your privacy on Social Media
Sometimes during your free time, you accidentally share the condition of your house and location. Avoid showing off the condition of your house on social media or sharing the location of your house, so you don't risk bringing unwanted things

Use Home Insurance
Home insurance can help you in the event of an unexpected loss, such as a fire, burglary or even a flood. Call us for the insurance plan you want at 021-50508080.

The condition of increasing crime can indeed worry everyone. But, don't disturb the comfort of all family members at home. Do the simple things above to increase your safety and comfort at home. Stay safe!

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What is Own Risk?

Hi, Sahabat! If you have vehicle insurance, you must recognize some insurance terms so as not to get confused.

When purchasing a vehicle insurance product, you will be introduced to the term Own Risk (OR). Own risk can be interpreted as payment of compensation costs made by the vehicle owner or the insured for any loss and or damage that occurs when submitting a claim. If you do this, it means that you already know your responsibilities as a vehicle owner. As a form of your sense of responsibility to always be careful when driving. The standard, in accordance with OJK Letter No. 6 of 2017 stipulates that the current OR fee is a minimum of IDR 300,000 per incident.

Please note, standard car insurance policies actually only cover loss or damage caused by accident, collision, impact, overturning, slipping, or falling; evil deeds; theft; as well as fire and all risks covered by the motor vehicle insurance policy. However, if due to a disaster caused by natural disasters such as rain, flood, tsunami, hurricane, hail, tsunami, a product is provided in the form of an extension to protect your car from the causes mentioned above.

If you want to get further explanation regarding self-risk calculation or car insurance closing procedure through Sahabat Insurance Customer Service Online, we are happy to answer your questions via our hotline at 021-50508080 or Whatsapp at 021-50508080.

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