Check Your Claim Status - Sahabat Insurance

Terakhir Diubah : 15:45:28 - Kamis, 23 Februari 2023

It’s always a good idea to first check your claim for car insurance. The quickest way to do this is via customer services on our website.

Go to our website www.sahabatinsurance.id.
Navigate to Service.
Select Claim.
Select Check Claim Status.
To do a look-up, you will need your claim number.
Enter your claim number, select search.

Reported your claim but still have questions? You can also get in touch with us directly via call center and WhatsApp at 021-50508080 or email [email protected]

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Sahabat Insurance CSR - Sahabat Peduli Lingkungan

The issue of increasing waste production has become an ongoing problem, particularly in Indonesia. Garbage would have always continued to grow and posed a problem whose accumulation cannot be avoided because all living things will always produce waste in their daily lives.

With the latest corporate social responsibility (CSR) program - Sahabat Peduli Lingkungan, Sahabat Insurance is committed to protecting the environment by providing waste disposal facilities.
The waste will then be distributed to local waste banks and will be recycled into objects of economic value that are useful for the community.

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What should you do if you hit a wall with your car?

As soon as you've made sure anyone involved is safe and you've called the police, take photos of the incident, including your car and the wall. Note the location, date, time, and any other factors. If you hit someone else's wall and caused damage, contact the owner and give them your car insurance information.
Call your insurance as soon as possible, and prepare your proof of Insurance - Policy or copy. Copy of your vehicle registration (STNK) Copy of Motor Driving License (with original) of the person driving the vehicle at the material time, your ID (KTP). Call Sahabat Insurance 021-50508080 for more info.

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FAQ

How to buy insurance?
You can come to the nearest Sahabat Insurance office or contact the Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp by informing the insurance company of the type of assets and collateral you want. The marketing staff will inform you about the payment and documents to be prepared.

What is the difference between Comprehensive and TLO ?
Comprehensive covers damage caused by impact, collision, overturning, slipping, malicious acts, theft and fire, both for partial loss and total loss, as long as the coverage is stated in the policy and is not included in the insurance policy exceptions.
Total Loss Only (TLO) guarantees damage or loss whose repair value is equal to or more than 75% of the insurance price and total loss due to theft.

What documents need to be prepared if I want to buy car insurance?
The documents required to purchase insurance are: STNK (vehicle registration), KTP and SPPA form or contact us via telephone/WhatsApp call center Sahabat Insurance at 021-50508080.

When do I get my policy documents?
Car insurance policies can be issued within 1-2 working days and home / property insurance can be issued within 3 working days, if the documents are complete.

When will my insurance be active and can be used?
After your insurance application is approved by the insurance company, the policy will be issued. Furthermore, the premium must be paid immediately within the time period stated in the policy. The policy will be active automatically.

What should I do if I want to claim car insurance?
Contact Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp before 5 (five) working days, state your insurance policy number, fill out a claim form and prepare important documents such as a copy of the insurance policy, driver's license, STNK and other appropriate complementary documents. claim to be submitted. If the documents are complete, our surveyor will immediately be assigned to inspect your vehicle.

How do I renew my insurance policy?
Contact your marketing or Sahabat Insurance at 021-50508080 via telephone/WhatsApp during operational hours: Monday-Friday, 08.30-17.30 WIB (except holidays) before your insurance policy period ends.

How Do I Find Out My Car Insurance Expiry Date?
You can find it in your insurance policy. Apart from that, you can also contact Sahabat Insurance marketing or contact the Sahabat Insurance call center at 021-50508080 by providing the policy number or vehicle plate number.

What if my insurance policy is lost?
You can contact Sahabat Insurance marketing or call 021-50508080 to get a reprint of a copy of your insurance policy.

How Do Add-ons Enhance Car Insurance?
You can inform your car insurance marketing or call/WhatsApp Sahabat Insurance call center at 021-50508080.

How do I find my Car Insurance Authorized Workshops?
You can visit www.sahabatinsurance.id, select Daftar Bengkel menu or contact the Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp during operational hours: Monday-Friday, 08.30-17.30 WIB (except holidays).

Can I get an estimate of insurance premium?
Contact your marketing or Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp.
Send an email to [email protected] along with details of the assets you own and your telephone number where you can be contacted.

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What to Do If You Put the Wrong Fuel in a Car

What to Do If You Put the Wrong Fuel in a Car

The error is usually when a diesel-fueled car is filled with gasoline, or sometimes vice versa. If you have filled the wrong fuel, you don't need to worry, because there is still a solution. Leave your engine switched off and avoid putting your key in the ignition. Do not start the vehicle engine and immediately drain the fuel.

Your fuel tank needs to be drained before you drive the car. The petrol will act as a solvent, damaging the fuel pump and other parts of the fuel system. If left unchecked, this could mean a costly repair of your car's fuel system, or a complete replacement of the fuel pump, diesel injectors, filters and fuel tank.

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