What to do after a car accident

Terakhir Diubah : 06:40:26 - Wednesday, 13 July 2022

When you get into a car accident, there are certain steps you may want to take in order to help make sure everyone is safe, to follow the law and to get the insurance claim process started.

First, check your car and the passenger. If your car is safe to drive and is causing a hazard where it is, pull it to the side of the road. Otherwise, leave it where it is and get yourself to safety.

Second, if you're injured, call police or ambulance, secure the vehicle and ask for help. If you're seriously injured, try not to move, and wait for emergency personnel.

Third, notify your insurer and start the claims process. Call the insurance maximum 5 working days.

An accident can leave even the most seasoned driver frazzled, but following these steps may help protect you from unnecessary worries. That way, you can focus on working with your insurance company to get your vehicle repaired as smoothly and as quickly as possible.

Call us Sahabat Insurance for more info 021-50508080.

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These are the fines and dangers of taking shelter under a JPO or Flyover

During the rainy season, motorcyclists usually take advantage of the JPO (Jembatan Penyeberangan Orang), underpasses, or flyovers for shelter. Unfortunately, this turned out to be a violation of traffic laws and regulations.Stopping on the shoulder of the road like that is not only a danger to yourself but also other motorists. The movement and speed of the vehicle will also be hampered.The prohibition on stopping carelessly is stated in Law No. 22 of 2009 concerning Road Traffic and Transportation (LLAJ). Precisely in article 106 paragraph 4 which reads that everyone who drives a motorized vehicle on the road must comply with the following provisions:
Command Signs or Prohibition Signs
Road markings
Traffic Signaling Tool
Traffic Movement
Stop and Park
Warning
As for the criminal provisions related to road marking violations, it is stated in Article 287 paragraph 3. It reads, every person who drives a motorized vehicle on a road that violates the rules of traffic movement, shall be punished with imprisonment for a maximum of 1 (one) month or a fine of a maximum of Rp. 250,000.

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Claim Submission & Operational Working Hours Related to Work From Home

Taking into account the increasingly worrying development of covid 19, the management of Sahabat insurance feels the need to take the following policies:

Work From Home & operational working hours for Sahabat Insurance employees:

WFH (Work From Home) for all employees at the Jakarta head office from Monday 30 March 2020 to 03 April 2020.
Adjusted operational working hours for the head office and all branch offices outside Jakarta to 09.30 – 15.30 local time.

For filing and reporting claims, during the implementation of the WFH policy at the head office, the following policies are taken:
- Claim reports can be sent through the following means:
  Email: [email protected]
  Office Phone: 021 50508080
  Claim Hot Line Number: 0811 1338 355
  CS Claim Number: 0811 8678 355

Thus, we convey this notification, so that you are aware.
Thank you for your attention and good cooperation.

Signature
Friends of Insurance Management

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Office Operating Hours Announcement New Year Holiday

Sahabat Insurance-Office Operating Hours Announcement New Year Holiday

In observance of the New Year Public Holiday, we would like to inform all customers, partners, and related parties that our office operating hours will be adjusted as follows:

Thursday, January 1, 2026. Sahabat Insurance will be closed.
Friday, January 2, 2026. The office will resume normal operations in accordance with regular working hours.

During the holiday period, any requests or services requiring office operations will be processed on the next business day. We kindly ask for your understanding and encourage you to plan accordingly. Thank you for your attention, cooperation, and continued support. We wish you a Happy New Year filled with success and new opportunities.

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Beware of Fraud And Scams Posing As Sahabat Insurance!

Take control of your digital life. Don't be a victim of cyber scams!
Due to the rampant cases of fraud occurring in cyberspace, Sahabat Insurance urges its customers to be careful and increase their awareness of insurance scams and fraud via telephone, SMS, WhatsApp, or social media on behalf of PT Asuransi Sahabat Artha Proteksi (Sahabat Insurance).

Sahabat Insurance never asked for payment service outside our official account. Ensure that all your transactions will be through our official company account and not a personal account.

Look out for scammers posing as Sahabat Insurance personnel, you can verify it through the Sahabat Insurance call center at 021-50508080 or via email to [email protected]

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