What to Know About Lending Your Car

Terakhir Diubah : 09:04:43 - Thursday, 23 June 2022

Berita - What to Know About Lending Your Car - Sahabat Insurance | Solusi Lengkap Perlindungan Asuransi Anda

There are times you may want to help out a friend, or may not be in a state to drive yourself. It’s normal to want to lend you car, or let someone else drive. But, unfortunately, Vehicle Insurance can deny policyholders’ claims if your friend/family /driver is at fault for the accident or stolen car. Vehicle Insurance can deny your claim if your friend/family/driver were in violation of state law when the accident happened. One example of that would be driving without a valid license. Another is if you were driving while intoxicated.
If the car is lend to a friend, driver or family according to your permission and approval, then when the car is lost, commits a crime or is damaged in an accident, Vehicle Insurance can reject the claim according to the Indonesian Motor Vehicle Insurance Standard Policy Chapter II article 1.3 concerning Exceptions, article theft and/or malicious acts committed by: spouses, children, parents or siblings of the Insured; people working for the Insured, people with the knowledge or with the consent of the Insured. For info about Vehicle Insurance please call Sahabat Insurance 021-50508080.

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FAQ

How to buy insurance?
You can come to the nearest Sahabat Insurance office or contact the Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp by informing the insurance company of the type of assets and collateral you want. The marketing staff will inform you about the payment and documents to be prepared.

What is the difference between Comprehensive and TLO ?
Comprehensive covers damage caused by impact, collision, overturning, slipping, malicious acts, theft and fire, both for partial loss and total loss, as long as the coverage is stated in the policy and is not included in the insurance policy exceptions.
Total Loss Only (TLO) guarantees damage or loss whose repair value is equal to or more than 75% of the insurance price and total loss due to theft.

What documents need to be prepared if I want to buy car insurance?
The documents required to purchase insurance are: STNK (vehicle registration), KTP and  SPPA form or contact us via telephone/WhatsApp call center Sahabat Insurance at 021-50508080.

When do I get my policy documents?
Car insurance policies can be issued within 1-2 working days and home / property insurance can be issued within 3 working days, if the documents are complete.

When will my insurance be active and can be used?
After your insurance application is approved by the insurance company, the policy will be issued. Furthermore, the premium must be paid immediately within the time period stated in the policy. The policy will be active automatically.

What should I do if I want to claim car insurance?
Contact Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp before 5 (five) working days, state your insurance policy number, fill out a claim form and prepare important documents such as a copy of the insurance policy, driver's license, STNK and other appropriate complementary documents. claim to be submitted. If the documents are complete, our surveyor will immediately be assigned to inspect your vehicle.

How do I renew my insurance policy?
Contact your marketing or Sahabat Insurance at 021-50508080 via telephone/WhatsApp during operational hours: Monday-Friday, 08.30-17.30 WIB (except holidays) before your insurance policy period ends.

How Do I Find Out My Car Insurance Expiry Date?
You can find it in your insurance policy. Apart from that, you can also contact Sahabat Insurance marketing or contact the Sahabat Insurance call center at 021-50508080 by providing the policy number or vehicle plate number.

What if my insurance policy is lost?
You can contact Sahabat Insurance marketing or call 021-50508080 to get a reprint of a copy of your insurance policy.

How Do Add-ons Enhance Car Insurance?
You can inform your car insurance marketing or call/WhatsApp Sahabat Insurance call center at 021-50508080.

How do I find my Car Insurance Authorized Workshops?
You can visit www.sahabatinsurance.id, select Daftar Bengkel menu or contact the Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp during operational hours: Monday-Friday, 08.30-17.30 WIB (except holidays).

Can I get an estimate of insurance premium?
Contact your marketing or Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp.
Send an email to [email protected] along with details of the assets you own and your telephone number where you can be contacted.