What is Insurance Policy?
Terakhir Diubah : 10:11:37 - Jumat, 21 Januari 2022

Policy is an insurance term which means a contract or agreement between an insurance company and the insured. Insurance policy describes all the rights and obligations between the two parties. The insurance policy will be valid written evidence in the agreement made by the insurer and the insured.
With the existence of an insurance policy, both parties who enter into the insurance agreement will be bound and have their respective responsibilities as agreed from the start. Insurance policies are very important in the insurance service itself, because the policy will protect every right and obligation of the customer and the insurance company.
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Claim Submission & Operational Working Hours Related to Work From Home
Taking into account the increasingly worrying development of covid 19, the management of Sahabat insurance feels the need to take the following policies:
- Work From Home & operational working hours for Sahabat Insurance employees:
- WFH (Work From Home) for all employees at the Jakarta head office from Monday 30 March 2020 to 03 April 2020.
- Adjusted operational working hours for the head office and all branch offices outside Jakarta to 09.30 – 15.30 local time.
- For filing and reporting claims, during the implementation of the WFH policy at the head office, the following policies are taken:
- Claim submissions will still be served on every working day with operating hours: 09.30 – 15.30 wib.
- Claim reports can be sent through the following means:
Email: [email protected]
Office Phone: 021 50508080
Claim Hot Line Number: 0811 1338 355
CS Claim Number: 0811 8678 355
Thank you for your attention and good cooperation.
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Friends of Insurance Management