What is Insurance Policy?

Terakhir Diubah : 03:11:37 - Friday, 21 January 2022

Policy is an insurance term which means a contract or agreement between an insurance company and the insured. Insurance policy describes all the rights and obligations between the two parties. The insurance policy will be valid written evidence in the agreement made by the insurer and the insured.
With the existence of an insurance policy, both parties who enter into the insurance agreement will be bound and have their respective responsibilities as agreed from the start. Insurance policies are very important in the insurance service itself, because the policy will protect every right and obligation of the customer and the insurance company.

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What should we do if an earthquake occurs?

A large earthquake occurred in Sumur, Banten and the tremor was felt in Jakarta on Friday (14/1/2022). So what should we do if an earthquake occurs?
1. Don't panic
2. Cover yourself under the table and wait for the earthquake to stop
3. Wait until it's safe
4. Get out of the building
5. Avoid taking cover under buildings, poles or trees.
If possible, you can get out of the house or building you are in as soon as possible. You can use the emergency stairs. If you use the emergency stairs, there are a few things you need to pay attention to. First, hold on to the side of the ladder. Second, don't run. Running can increase the risk of falling while descending stairs. Lastly, for women, remove high heels. Wearing high heels can make you fall down the stairs and is very dangerous.

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Beware of Fraud And Scams Posing As Sahabat Insurance!

Take control of your digital life. Don't be a victim of cyber scams!
Due to the rampant cases of fraud occurring in cyberspace, Sahabat Insurance urges its customers to be careful and increase their awareness of insurance scams and fraud via telephone, SMS, WhatsApp, or social media on behalf of PT Asuransi Sahabat Artha Proteksi (Sahabat Insurance).

Sahabat Insurance never asked for payment service outside our official account. Ensure that all your transactions will be through our official company account and not a personal account.

Look out for scammers posing as Sahabat Insurance personnel, you can verify it through the Sahabat Insurance call center at 021-50508080 or via email to [email protected]

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Sahabat Insurance Donates to Flood and Landslide Victims in Aceh and Sumatra

Medan, December 15, 2025 — Sahabat Insurance has distributed humanitarian financial assistance to communities affected by floods and landslides in Aceh Province, North Sumatra, and West Sumatra. The aid was channeled through YAKOPI (Indonesian Coastal Conservation Foundation), a Medan-based humanitarian organization.
The handover of the humanitarian aid was carried out directly by Elly, Head of Sahabat Insurance Medan Branch, on Monday (December 15, 2025) at the YAKOPI Office in Medan, North Sumatra.

Sahabat Insurance’s Commitment to Disaster Relief
This humanitarian initiative forms part of Sahabat Insurance’s Corporate Social Responsibility (CSR) program and reflects the collective concern of Sahabat Insurance employees who seek to support communities affected by natural disasters across Indonesia.
The floods and landslides that struck several areas in Aceh, North Sumatra, and West Sumatra have caused extensive damage to residential homes and public infrastructure, while also disrupting the social and economic activities of local communities.

Sustained Commitment from Sahabat Insurance
Sahabat Insurance reaffirmed its commitment to actively participate in social and humanitarian initiatives, in line with the company’s core values of care, solidarity, and social responsibility.

Sahabat Insurance (PT Asuransi Sahabat Artha Proteksi) is a general insurance company registered with and supervised by the Financial Services Authority of Indonesia (Otoritas Jasa Keuangan – OJK). The company provides a wide range of insurance solutions for the Indonesian market, with motor vehicle insurance as its primary line of business, followed by property insurance and other general insurance products.

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Tas hilang saat travelling! Apa saja yang harus dilakukan?

You’ve just gotten off the plane and you’re in a new country, ready for an amazing vacation! But time passes and the bags from your flight is missing. Do not panic. Here are the steps you must take if you lose your items while on vacation abroad:

Report to the nearest police station
Immediately report it to the nearest police station. Although the item may not necessarily be found, at least you will get a loss certificate which of course you really need for an insurance claim.

Come to the Embassy of the Republic of Indonesia (KBRI)
If the lost item is a passport, immediately go to the local Indonesian Embassy (KBRI) or the local Consulate General of the Republic of Indonesia (KJRI) to arrange for making a Passport-like Travel Letter (SPLP) as a passport replacement.

Insurance claim
The next step is to make a claim to the insurance. Contact Travel Insurance Sahabat Insurance and prepare the required documents, including: boarding pass/ticket, passport, loss certificate from the police, receipt of the claimed item (if not available, then include information on the type of item and the price of the item claimed), Travel Letter Like a passport and receipt for making a new passport if the lost passport is. Documents that must be completed may vary depending on your claim needs. Immediately complete the documents requested by the insurance so that you can get an insurance claim quickly.
For Travel Insurance, please call Sahabat Insurance 021-50508080.

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