What to Do When Car Is Stolen

Terakhir Diubah : 09:27:00 - Friday, 18 March 2022

Berita - What to Do When Car Is Stolen - Sahabat Insurance | Solusi Lengkap Perlindungan Asuransi Anda

When you lose your car, of course, you can be very worried. Don't panic and do this:
1.Call and report to the Police
2. Prepare important documents for missing vehicle reporting.

  •     Photocopy of ID card.
  • Copy of BPKB.
  • Copy of motor vehicle purchase invoice.
  • Photocopy of insurance policy.
  • Photocopy of the report from the police.
  • Original cover letter from the insurance company.
  • Photocopy of the document at the scene of the incident.
  • Original letter of item search list.
3. Prepare documentation for reporting vehicle insurance claims:
  • Car Insurance Policy
  • Original BPKB documents, STNK, and vehicle purchase invoices.
  • Vehicle keys, original and spare.
  • Photocopy of driver's license.
  • Photocopy of the insured's ID card, according to the name listed on the STNK.
  • Three stamped receipts.
  • Official documents from the authorities, including a BAP letter, a letter of blocking from the police, and an official statement from the Head of the Directorate of Investigation.
Before reporting a claim, you must first check your vehicle insurance policy, whether you have used a vehicle insurance policy that guarantees the car from loss.

For more information about vehicle insurance, contact Sahabat Insurance at 021-50508080

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Virtual Account - Sahabat Insurance

Virtual Account - Sahabat Insurance

In order to improve the quality of our services, we facilitate premium payments with payment services via Virtual Account (VA) which will be listed on every insurance policy of PT Asuransi Sahabat Artha Proteksi.

A Virtual Account is a digital payment method through an account that is created virtually for each customer. To make payments, customers will be referred to their own Virtual Accounts. A Virtual Account consists of a unique customer ID (you can find it in your premium note).

Following are the procedures for payment via BCA Virtual Account (VA):

m-BCA
1. Open m-BCA, select “m-Transfer”.
2. Select “BCA Virtual Account”.
3. Enter the Virtual Account number  and click “OK”.
4. Input your transfer amount and click “OK”.
5. Confirm the transaction detail and click “OK”.
6. Enter m-BCA PIN.
7. Transaction is successful.

ATM BCA
1. Insert your BCA debit card and enter your PIN.
2. Select "Other Transaction”.
3. Select "Transfer”.
4. Select "BCA Virtual Account”.
5. Input "Virtual Account Number"  select “OK”.
6. Input your transfer amount  and click “OK”.
7. Confirm the transaction detail and click “OK”.
8. Your transaction is complete.

Transfer From Other Bank 

Via Apps
1. Oper your Apps, input your code, select “Transfer”.
2. Select “Transfer - Other Bank”.
3. Select Bank BCA (014).
4. Enter your Virtual Account code on Beneficiary Account.
5. Input transfer amount, select “OK”.
6. Confirm the transaction detail, select “OK”.
7. Enter your PIN.
8. Transaction is successful.

Via ATM
1. Insert your card, input PIN, select “Transfer”.
2. Select “Transfer - Other Bank”.
3. Select Bank BCA (014).
4. Enter your Virtual Account code on Beneficiary Account.
5. Input transfer amount, select “OK”.
6. Confirm the transaction detail, select “OK”.
7. Enter your PIN.
8. Transaction is successful.

For more info please call Sahabat Insurance 021-50508080 or email us: [email protected]



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How to Claim Car Insurance Easily With Sahabat Insurance

How to Claim Car Insurance
Prepared the main document such as:

  • Completed and signed claim form
  • Car Insurance Policy
  • Copy of Insured's ID card
  • Copy of driver's license
  • Copy of STNK / motor vehicle registration license
  • Sahabat Insurance will recommends you complete additional documents according to the type of claim submitted, such as  police report documents for types of theft car insurance claims.

If you have completed the claim submission form and supporting documents, you just need to submit a claim to the insurance company through the contact number, email, or company website and do not exceed the stipulated claim submission time.

Simply submit a claim via WhatsApp via number 021-50508080 and we will assign a surveyor to you who will inspect your insured car . If you want to ask more questions about the required claim documents or the car claim process, send us an email to [email protected].

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