What to Do When Car Is Stolen

Terakhir Diubah : 09:27:00 - Friday, 18 March 2022

When you lose your car, of course, you can be very worried. Don't panic and do this:
1.Call and report to the Police
2. Prepare important documents for missing vehicle reporting.

Photocopy of ID card.
Copy of BPKB.
Copy of motor vehicle purchase invoice.
Photocopy of insurance policy.
Photocopy of the report from the police.
Original cover letter from the insurance company.
Photocopy of the document at the scene of the incident.
Original letter of item search list.

3. Prepare documentation for reporting vehicle insurance claims:

Car Insurance Policy
Original BPKB documents, STNK, and vehicle purchase invoices.
Vehicle keys, original and spare.
Photocopy of driver's license.
Photocopy of the insured's ID card, according to the name listed on the STNK.
Three stamped receipts.
Official documents from the authorities, including a BAP letter, a letter of blocking from the police, and an official statement from the Head of the Directorate of Investigation.

Before reporting a claim, you must first check your vehicle insurance policy, whether you have used a vehicle insurance policy that guarantees the car from loss.

For more information about vehicle insurance, contact Sahabat Insurance at 021-50508080

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ANANDA Travel Insurance

ANANDA Travel Insurance from Sahabat Insurance provide protection against risks when traveling to wherever your destination is in the form of reimbursement of medical costs, personal accidents, flight delays, loss of baggage and various other benefits.
• Guaranteed Acceptance 
• Protecting Domestic & International Travel
 • Compensation for death due to accident starting from Rp. 25,000,000,- up to IDR 100,000,000,-
• Reimbursement for flight delays 
• Compensation for lost baggage and various other benefits.
Requirements and Procedures :
• The Prospective Insured who is represented by an Insurance Broker, Agent or Insured can directly fill in the Application for Insurance Closure (SPPA) for Legal Liability Insurance products
• Submit a photocopy of your KTP/Passport/SIM for Indonesian citizens and KITAS/KITAF for foreigners and NPWP
• The Prospective Insured will receive confirmation whether it meets the requirements and if so, The Prospective Insured will receive an insurance offer, terms and conditions along with the product premium rate to be paid.

Terms and Condition apply. For more info please call 021-50508080.

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Tas hilang saat travelling! Apa saja yang harus dilakukan?

You’ve just gotten off the plane and you’re in a new country, ready for an amazing vacation! But time passes and the bags from your flight is missing. Do not panic. Here are the steps you must take if you lose your items while on vacation abroad:

Report to the nearest police station
Immediately report it to the nearest police station. Although the item may not necessarily be found, at least you will get a loss certificate which of course you really need for an insurance claim.

Come to the Embassy of the Republic of Indonesia (KBRI)
If the lost item is a passport, immediately go to the local Indonesian Embassy (KBRI) or the local Consulate General of the Republic of Indonesia (KJRI) to arrange for making a Passport-like Travel Letter (SPLP) as a passport replacement.

Insurance claim
The next step is to make a claim to the insurance. Contact Travel Insurance Sahabat Insurance and prepare the required documents, including: boarding pass/ticket, passport, loss certificate from the police, receipt of the claimed item (if not available, then include information on the type of item and the price of the item claimed), Travel Letter Like a passport and receipt for making a new passport if the lost passport is. Documents that must be completed may vary depending on your claim needs. Immediately complete the documents requested by the insurance so that you can get an insurance claim quickly.
For Travel Insurance, please call Sahabat Insurance 021-50508080.

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Sahabat Insurance Supports Financial Inclusion at OJK FinExpo Purwokerto 2025

Sahabat Insurance took part in OJK FinExpo 2025 in Purwokerto on October 19, 2025. A strong commitment to promoting financial inclusion and insurance literacy in the community.

The Financial Services Authority (OJK), in collaboration with the Financial Services Industry Communication Forum (FKIJK) Purwokerto, held FinExpo 2025 as the highlight of the 2025 Financial Inclusion Month (BIK) at Rita Supermall Purwokerto on Saturday, October 18, 2025.

This event served as a key moment of collaboration between OJK, local government, and the financial services industry to broaden public access to — and understanding of — formal financial products and services.

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Does Car Insurance Cover Flood & Water Damage?

For those of you who don't know, car insurance also has an expansion of flood car insurance. It is important that you have this expansion of flood car insurance, especially during the rainy season and when you live at a high risk of flooding. Each policyholder can request an expansion of the insurance.

The Flood Insurance Claims Process

1. Contact your insurance agent or company to report your flood loss. Your flood insurance policy requires you to give prompt written notice of your loss.

2.Do not attempt to start a flooded car. Use a wet/dry vacuum to remove any standing water.

3.Keep proof of flood damage. Take photos for proof. Don't remove or replace any damaged items without your insurance company's approval.

4.Prepare the required documents, such as a driver's license, vehicle registration, car insurance policy number or if there are photocopies of these documents, this will make the claim process easier.

5. Report the damage to your car insurance company maximum of 5 days after the incident. Don't delay filing a claim. It may cause more damage to your car. Contact Sahabat Insurance at 021-50508080 for information about flood expansion insurance.

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