What to Do When Car Is Stolen

Terakhir Diubah : 09:27:00 - Friday, 18 March 2022

Berita - What to Do When Car Is Stolen - Sahabat Insurance | Solusi Lengkap Perlindungan Asuransi Anda

When you lose your car, of course, you can be very worried. Don't panic and do this:
1.Call and report to the Police
2. Prepare important documents for missing vehicle reporting.

  •     Photocopy of ID card.
  • Copy of BPKB.
  • Copy of motor vehicle purchase invoice.
  • Photocopy of insurance policy.
  • Photocopy of the report from the police.
  • Original cover letter from the insurance company.
  • Photocopy of the document at the scene of the incident.
  • Original letter of item search list.
3. Prepare documentation for reporting vehicle insurance claims:
  • Car Insurance Policy
  • Original BPKB documents, STNK, and vehicle purchase invoices.
  • Vehicle keys, original and spare.
  • Photocopy of driver's license.
  • Photocopy of the insured's ID card, according to the name listed on the STNK.
  • Three stamped receipts.
  • Official documents from the authorities, including a BAP letter, a letter of blocking from the police, and an official statement from the Head of the Directorate of Investigation.
Before reporting a claim, you must first check your vehicle insurance policy, whether you have used a vehicle insurance policy that guarantees the car from loss.

For more information about vehicle insurance, contact Sahabat Insurance at 021-50508080

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Sahabat Insurance Donates to Flood and Landslide Victims in Aceh and Sumatra

Medan, December 15, 2025 — Sahabat Insurance has distributed humanitarian financial assistance to communities affected by floods and landslides in Aceh Province, North Sumatra, and West Sumatra. The aid was channeled through YAKOPI (Indonesian Coastal Conservation Foundation), a Medan-based humanitarian organization.
The handover of the humanitarian aid was carried out directly by Elly, Head of Sahabat Insurance Medan Branch, on Monday (December 15, 2025) at the YAKOPI Office in Medan, North Sumatra.

Sahabat Insurance’s Commitment to Disaster Relief
This humanitarian initiative forms part of Sahabat Insurance’s Corporate Social Responsibility (CSR) program and reflects the collective concern of Sahabat Insurance employees who seek to support communities affected by natural disasters across Indonesia.
The floods and landslides that struck several areas in Aceh, North Sumatra, and West Sumatra have caused extensive damage to residential homes and public infrastructure, while also disrupting the social and economic activities of local communities.

Sustained Commitment from Sahabat Insurance
Sahabat Insurance reaffirmed its commitment to actively participate in social and humanitarian initiatives, in line with the company’s core values of care, solidarity, and social responsibility.

Sahabat Insurance (PT Asuransi Sahabat Artha Proteksi) is a general insurance company registered with and supervised by the Financial Services Authority of Indonesia (Otoritas Jasa Keuangan – OJK). The company provides a wide range of insurance solutions for the Indonesian market, with motor vehicle insurance as its primary line of business, followed by property insurance and other general insurance products.

Virtual Account - Sahabat Insurance

Virtual Account - Sahabat Insurance

In order to improve the quality of our services, we facilitate premium payments with payment services via Virtual Account (VA) which will be listed on every insurance policy of PT Asuransi Sahabat Artha Proteksi.

A Virtual Account is a digital payment method through an account that is created virtually for each customer. To make payments, customers will be referred to their own Virtual Accounts. A Virtual Account consists of a unique customer ID (you can find it in your premium note).

Following are the procedures for payment via BCA Virtual Account (VA):

m-BCA
1. Open m-BCA, select “m-Transfer”.
2. Select “BCA Virtual Account”.
3. Enter the Virtual Account number  and click “OK”.
4. Input your transfer amount and click “OK”.
5. Confirm the transaction detail and click “OK”.
6. Enter m-BCA PIN.
7. Transaction is successful.

ATM BCA
1. Insert your BCA debit card and enter your PIN.
2. Select "Other Transaction”.
3. Select "Transfer”.
4. Select "BCA Virtual Account”.
5. Input "Virtual Account Number"  select “OK”.
6. Input your transfer amount  and click “OK”.
7. Confirm the transaction detail and click “OK”.
8. Your transaction is complete.

Transfer From Other Bank 

Via Apps
1. Oper your Apps, input your code, select “Transfer”.
2. Select “Transfer - Other Bank”.
3. Select Bank BCA (014).
4. Enter your Virtual Account code on Beneficiary Account.
5. Input transfer amount, select “OK”.
6. Confirm the transaction detail, select “OK”.
7. Enter your PIN.
8. Transaction is successful.

Via ATM
1. Insert your card, input PIN, select “Transfer”.
2. Select “Transfer - Other Bank”.
3. Select Bank BCA (014).
4. Enter your Virtual Account code on Beneficiary Account.
5. Input transfer amount, select “OK”.
6. Confirm the transaction detail, select “OK”.
7. Enter your PIN.
8. Transaction is successful.

For more info please call Sahabat Insurance 021-50508080 or email us: [email protected]