What to Do When Car Is Stolen

Terakhir Diubah : 09:27:00 - Friday, 18 March 2022

When you lose your car, of course, you can be very worried. Don't panic and do this:
1.Call and report to the Police
2. Prepare important documents for missing vehicle reporting.

Photocopy of ID card.
Copy of BPKB.
Copy of motor vehicle purchase invoice.
Photocopy of insurance policy.
Photocopy of the report from the police.
Original cover letter from the insurance company.
Photocopy of the document at the scene of the incident.
Original letter of item search list.

3. Prepare documentation for reporting vehicle insurance claims:

Car Insurance Policy
Original BPKB documents, STNK, and vehicle purchase invoices.
Vehicle keys, original and spare.
Photocopy of driver's license.
Photocopy of the insured's ID card, according to the name listed on the STNK.
Three stamped receipts.
Official documents from the authorities, including a BAP letter, a letter of blocking from the police, and an official statement from the Head of the Directorate of Investigation.

Before reporting a claim, you must first check your vehicle insurance policy, whether you have used a vehicle insurance policy that guarantees the car from loss.

For more information about vehicle insurance, contact Sahabat Insurance at 021-50508080

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Sahabat Insurance Participates in FinEXPO 2025

Makassar, October 4, 2025— PT Asuransi Sahabat Artha Proteksi (Sahabat Insurance) actively participated in FinEXPO 2025, part of the Financial Inclusion Month 2025 campaign. This major financial industry event was organized by the Financial Services Authority (OJK) of South and West Sulawesi in partnership with the Financial Services Industry Communication Forum (FK-IJK Sulselbar).

As part of its commitment, Sahabat Insurance joined forces with the Indonesian General Insurance Association (AAUI) Makassar Branch to set up an Insurance Corner, aimed at supporting and enhancing financial literacy and inclusion among the public.

Sahabat Insurance’s Commitment to Financial Inclusion

Sahabat Insurance’s presence at FinEXPO 2025 reflects its strong support for OJK’s national program to improve financial literacy and inclusion across Indonesia. During the event, the company showcased a variety of general insurance products, including:

• Motor vehicle insurance
• Property insurance
• Personal accident insurance
• Travel insurance

Visitors also had the opportunity to receive insurance consultations to better understand which protection solutions fit their needs.

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FinEXPO 2025: Expanding Public Access to Financial Services

FinEXPO 2025 is a flagship event under the Financial Inclusion Month (BIK) initiative held every October, with the goal of improving public understanding and access to financial services. The event gathered a wide range of financial institutions—including banks, insurance companies, fintechs, and cooperatives—all working together to advance financial inclusion in Indonesia.

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About Sahabat Insurance

PT Asuransi Sahabat Artha Proteksi (Sahabat Insurance) is a national general insurance company in Indonesia, dedicated to providing the best protection services for individuals and businesses. With an extensive service network and diverse product offerings, Sahabat Insurance continues to play a key role in supporting the financial resilience of Indonesian communities and enterprises.

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PEFINDO has assigned its idBBB financial strength rating with stable outlook to Sahabat Insurance

PEFINDO has assigned its idBBB financial strength rating with stable outlook to PT Asuransi Sahabat Artha Proteksi (Sahabat Insurance). The rating reflects Sahabat Insurance’s moderate capitalization, adequate liquidity, and moderate asset quality.
However, the rating is constrained by modest operating performance, concentrated
business profile, and intense competition in the industry.
The rating may be raised if Sahabat Insurance could substantially improve its business position, reflected by doubling its market share in terms of gross written premiums (GWP) in the insurance industry on a sustained basis, while demonstrating its capability to diversify into other profitable line of businesses and maintain its financial profile. The rating could be lowered if the Company's business position declines substantially,
which can be indicated by its market share of GWP in the insurance industry persistently shrinking by more than 40%.

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Beware of Fraud And Scams Posing As Sahabat Insurance!

Take control of your digital life. Don't be a victim of cyber scams!
Due to the rampant cases of fraud occurring in cyberspace, Sahabat Insurance urges its customers to be careful and increase their awareness of insurance scams and fraud via telephone, SMS, WhatsApp, or social media on behalf of PT Asuransi Sahabat Artha Proteksi (Sahabat Insurance).

Sahabat Insurance never asked for payment service outside our official account. Ensure that all your transactions will be through our official company account and not a personal account.

Look out for scammers posing as Sahabat Insurance personnel, you can verify it through the Sahabat Insurance call center at 021-50508080 or via email to [email protected]

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My car was hit by a tree, what should I do?

Heavy rains accompanied by strong winds in Jakarta have caused many trees to fall in recent times. You have to be careful when parking your favorite car on the highway, because a big tree may fall on your car. If the car is affected by a storm, can the claim be covered by the insurance? Check your insurance policy. Make sure the car has insurance with extended coverage against natural disasters, floods, hurricanes and others so that the car is protected from loss.
Call us at 021-50508080 for more info on vehicle protection.

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