What to Do When Car Is Stolen

Terakhir Diubah : 09:27:00 - Friday, 18 March 2022

Berita - What to Do When Car Is Stolen - Sahabat Insurance | Solusi Lengkap Perlindungan Asuransi Anda

When you lose your car, of course, you can be very worried. Don't panic and do this:
1.Call and report to the Police
2. Prepare important documents for missing vehicle reporting.

  •     Photocopy of ID card.
  • Copy of BPKB.
  • Copy of motor vehicle purchase invoice.
  • Photocopy of insurance policy.
  • Photocopy of the report from the police.
  • Original cover letter from the insurance company.
  • Photocopy of the document at the scene of the incident.
  • Original letter of item search list.
3. Prepare documentation for reporting vehicle insurance claims:
  • Car Insurance Policy
  • Original BPKB documents, STNK, and vehicle purchase invoices.
  • Vehicle keys, original and spare.
  • Photocopy of driver's license.
  • Photocopy of the insured's ID card, according to the name listed on the STNK.
  • Three stamped receipts.
  • Official documents from the authorities, including a BAP letter, a letter of blocking from the police, and an official statement from the Head of the Directorate of Investigation.
Before reporting a claim, you must first check your vehicle insurance policy, whether you have used a vehicle insurance policy that guarantees the car from loss.

For more information about vehicle insurance, contact Sahabat Insurance at 021-50508080

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Insurance Requirements and Claim Procedures Motor Vehicle Insurance

Did you know, Motor Vehicle Insurance is a type of insurance or coverage that provides a guarantee or protection for loss, damage, loss caused by the risks guaranteed in the Motor Vehicle Insurance policy.
Loss and/or damage to the Motor Vehicle and/or the insured interest which is directly caused by:

  • Collision, impact, tipping over, slipping, or slipping;
  • The evil deeds of others;
  • Theft, including theft that is preceded or accompanied or followed by violence or threats of violence as referred to in Article 362, 363 paragraphs (3), (4), (5) and Article 365 of the Criminal Code;
  • Fires, including:
a. Fire due to fire of other objects adjacent to or storage of Motorized Vehicles;
b. Fire due to lightning strike;
c. Damage due to water and/or other tools used to prevent or extinguish fires;
d. The destruction of all or part of the Motorized Vehicle by order of the competent authority in an effort to prevent the spread of the fire.

Loss and/or damage caused by the above-mentioned events as long as the relevant Motor Vehicle is on board the ship for crossings under the supervision of the Directorate General of Land Transportation, including loss and/or damage caused by the ship in question having an accident.

Insurance Closing Requirements and Procedures Requirements to be insured:
  • Fill out the SPPA, with your  ID card
  •  Have an insurable interest in the object of coverage to be insured
Claim reports are made within a maximum period of 5 x 24 hours after the incident to Sahabat Insurance call center 021-50508080 or via email to [email protected] or visit the nearest Sahabat Insurance Branch Office.


Claim Documents
1. Fill out / complete the claim form
2. Photocopy of insurance policy
3. Photocopy of SIM and STNK
4. Local Police Certificate for vehicle claim in case of partial loss, total loss or involving a third party.


For more information, please see link below
Riplay Motor Vehicle Insurance - Sahabat Insurance