Claim Submission & Operational Working Hours Related to Work From Home

Terakhir Diubah : 21:51:44 - Minggu, 26 September 2021

Taking into account the increasingly worrying development of covid 19, the management of Sahabat insurance feels the need to take the following policies:

Work From Home & operational working hours for Sahabat Insurance employees:
- WFH (Work From Home) for all employees at the Jakarta head office from Monday 30 March 2020 to 03 April 2020.
- Adjusted operational working hours for the head office and all branch offices outside Jakarta to 09.30 – 15.30 local time.
For filing and reporting claims, during the implementation of the WFH policy at the head office, the following policies are taken:
- Claim submissions will still be served on every working day with operating hours: 09.30 – 15.30 wib.
- Claim reports can be sent through the following means:
  Email: [email protected]
  Office Phone: 021 50508080
  Claim Hot Line Number: 0811 1338 355
  CS Claim Number: 0811 8678 355

Thus, we convey this notification, so that you are aware.
Thank you for your attention and good cooperation.

Signature
Friends of Insurance Management

index.Other News

Heavy rainfall causes flooding in Greater Jakarta

Rain that has flushed Jakarta since Friday, July 16, 2022, has caused flooding. A total of 92 area in the capital were flooded. The data was collected on Saturday, July 18, 2022 (DKI BPBD Data and Information Center) Source: merdeka.com

Disaster mitigation is a series of efforts to reduce disaster risk, both through physical development as well as awareness and capacity building to deal with disaster threats (Article 1 paragraph 6 PP No 21 of 2008 concerning the Implementation of Disaster Management).

So what to do if there is a flood?

Secure important objects and documents, such as house certificates, birth certificates and so on
Turn off the gas and electricity in your home before the flood comes, do not touch electrically charged equipment when you are standing on/in the water.
When you decide to evacuate your house, be aware of undercurrents, drains, sewers, puddles, and other places that are inundated with water.
Do not drive a car in flooded areas. When the water starts to rise, ignore the car and get out. Immediately evacuate to higher ground.
Consider flood insurance for vehicles and homes due to flooding to avoid future losses.

Call Sahabat Insurance at 021-50508080 for information on protecting homes and cars from floods and other natural disasters.

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Third Party Legal Liability (TPL)

Accidents happen unexpectedly. For example, if your car accidentally hits another vehicle or a pedestrian. In addition to the damaged car, you also have to compensate for the vehicle or injured victim. To anticipate this, you need to know the third party's Legal Liability (TJH).

Third Party Legal Liability (TPL)
Is legal liability of the Insured against loss, suffered by third party followed by indictment to the Insured regarding the loss directly caused by the Motor Vehicle resulting from any risk covered by the policy, whether the settlement thereof is by compromise, mediation, arbitration or through court, subject to prior written consent of the Insurer. The coverage will be provided for third’s party property damage; medical expenses, bodily injury and/or death; maximum of sum insured for Legal Liability coverage against any Third Party as set forth in the policy for any one accident.

For more information about Third Party Legal Liability (TPL) please call 021-50508080.

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How to Make Passport via Online

Before starting your vacation, it's a good idea to check your passport validation.
What if you need new passport for your trip?

1. Download M-Passport the official application of the Directorate General of Immigration, Ministry of Law and Security,

Republic of Indonesia on the App Store or Playstore

2. Enter the data according to your last passport or KTP in the M-Passport application form.

3. After filling in the data, you can determine the time of arrival at the nearest immigration office

4. You will receive a QR code that must be shown to the officer upon your arrival at the immigration office.

5. Your passport will be processed after you interview and make payment at the immigration office. The fee prepared

depends on the type of passport you want to have, a regular passport or an e-passport.

6. Passport can be picked up or sent to your address 3-4 days after the payment process

Protect your vacation with Travel Insurance from Sahabat Insurance from risks that may occur during the trip such as loss of passport, loss of baggage, accidents, departure delays or other causes that may occur. Call us at 021-50508080 for more info.

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My car was hit by a tree, what should I do?

Heavy rains accompanied by strong winds in Jakarta have caused many trees to fall in recent times. You have to be careful when parking your favorite car on the highway, because a big tree may fall on your car. If the car is affected by a storm, can the claim be covered by the insurance? Check your insurance policy. Make sure the car has insurance with extended coverage against natural disasters, floods, hurricanes and others so that the car is protected from loss.
Call us at 021-50508080 for more info on vehicle protection.

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