Claim Submission & Operational Working Hours Related to Work From Home

Terakhir Diubah : 14:51:44 - Sunday, 26 September 2021

Taking into account the increasingly worrying development of covid 19, the management of Sahabat insurance feels the need to take the following policies:

Work From Home & operational working hours for Sahabat Insurance employees:
- WFH (Work From Home) for all employees at the Jakarta head office from Monday 30 March 2020 to 03 April 2020.
- Adjusted operational working hours for the head office and all branch offices outside Jakarta to 09.30 – 15.30 local time.
For filing and reporting claims, during the implementation of the WFH policy at the head office, the following policies are taken:
- Claim submissions will still be served on every working day with operating hours: 09.30 – 15.30 wib.
- Claim reports can be sent through the following means:
  Email: [email protected]
  Office Phone: 021 50508080
  Claim Hot Line Number: 0811 1338 355
  CS Claim Number: 0811 8678 355

Thus, we convey this notification, so that you are aware.
Thank you for your attention and good cooperation.

Signature
Friends of Insurance Management

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Essential Checks Before a Long Car Journey

We all know we’re supposed to check our car before we set off on a long journey. But what does that actually involve?
These checks can be done by anyone at any time and will not need any special equipment or prior knowledge.

1.Check Your Tires
There are three elements that you should check:
Appearance
Tread
Pressure

2. Check Your Oil Levels
To check the oil level you will need to remove the dipstick. You should be able to easily locate this as it will be either a bright yellow or orange pull ring.
Once you’ve pulled out the dipstick you should then wipe it clean so that no residual oil remains and could provide a false level.

3. Check The Engine Coolant
It is especially important that this check and top up is done when the engine is cold, and we recommend leaving the vehicle for at least eight hours since it was last used before opening the coolant tank. This is because the coolant can get incredibly hot and with the pressure in the tank opening it when not cool can cause serious injury.

4.Make Sure Your Lights are Working
To check your headlights and high beams face the reflective surface, and turn them on. You can also check your cabin light, and your front fog light, if your vehicle has one.

5.Test Your Brakes
You should also check your brakes are working correctly before setting off.
There are two checks to complete. The first is to press down on the brake pedal before starting the engine, it should feel spongy and not slack at all. Then turn the engine on and conduct the second test. In a safe place you should apply the brakes firmly when driving. The vehicle should stop promptly and not pull to one side.

6.Check your battery
Before you head off you should check that your essential electric systems (battery) are working. A problematic battery will reduce the ability to supply electricity to a number of components, such as lights, wipers, door locks, air conditioners, audio systems and others. The characteristics are easy, these components do not work stably if the battery has a problem.

7.Fill Up
If you’re setting off on a long trip, then you should fill up at the fuel station.
Drivers should refuel their vehicle when they have anywhere between a quarter of a tank or half of a tank left for maximum efficiency.The less fuel in your tank, the greater the risk of running out completely in a bad spot.

For more info about car insurance, please call 021-50508080.

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My Hero, My Inspiration

Commemorating Hero's Day November 10, 2021, let's join "My Hero, My Inspiration" and you have the chance to win a total prize of IDR 300,000 e-balance! (each IDR 100,000 for 3 lucky winners) It's easy:
1. Like and share this image on your Social Media (in IG Story or on Facebook story)
2. Write in the comments about a person who inspires you. For example, father, mother, teacher, friend, or other people
that you think inspires you.
3. Mention 3 friends with the hashtag #friendsInsurance.

Period 5-9 November 2021. Good luck!#asuransi Sahabat #asuransi #Friends #tertrust #protection #photo #ınstagood #instalike #instadaily #likeforlikes #love #instagood #salamteman #giveaway #haripahlawan

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Sahabat Insurance CSR program with AAUI in Bali

Sahabat Insurance support The Indonesian General Insurance Association (AAUI) provided IDR 100 million in assistance to the Provincial Government of Bali to support communities affected by recent flooding. The funds were collected through donations from AAUI member companies and distributed through the association’s official mechanism.
This social initiative reflects the industry’s commitment to post-disaster recovery, demonstrating that the role of general insurance extends beyond financial protection to active humanitarian support. AAUI also expressed its appreciation to all member companies for their solidarity and collaboration in helping the affected communities recover from the disaster

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Payment Fraud Prevention - Sahabat Insurance

Payment Fraud Prevention

To make payments, payment must be made only to the PT Asuransi Sahabat Artha Proteksi (Sahabat Insurance) bank account number.

Customers will be referred to their own Virtual Accounts. A Virtual Account consists of a unique customer ID number (please find it on your Sahabat Insurance’ premium note).

Therefore, please avoid attempting to transact other than Sahabat Insurance bank account number, as it may lead to cancellation policy.

If you encounter any suspicious transaction, please report it immediately.For more info please call 021-50508080, chat via WA 021-50508080 or email us [email protected]

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