Claim Submission & Operational Working Hours Related to Work From Home

Terakhir Diubah : 21:51:44 - Minggu, 26 September 2021

Berita - Claim Submission & Operational Working Hours Related to Work From Home - Sahabat Insurance | Solusi Lengkap Perlindungan Asuransi Anda

Taking into account the increasingly worrying development of covid 19, the management of Sahabat insurance feels the need to take the following policies:

  1. Work From Home & operational working hours for Sahabat Insurance employees:
    • WFH (Work From Home) for all employees at the Jakarta head office from Monday 30 March 2020 to 03 April 2020.
    • Adjusted operational working hours for the head office and all branch offices outside Jakarta to 09.30 – 15.30 local time.
  2. For filing and reporting claims, during the implementation of the WFH policy at the head office, the following policies are taken:
Thus, we convey this notification, so that you are aware.
Thank you for your attention and good cooperation.


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Friends of Insurance Management

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Virtual Account - Sahabat Insurance

Virtual Account - Sahabat Insurance

In order to improve the quality of our services, we facilitate premium payments with payment services via Virtual Account (VA) which will be listed on every insurance policy of PT Asuransi Sahabat Artha Proteksi.

A Virtual Account is a digital payment method through an account that is created virtually for each customer. To make payments, customers will be referred to their own Virtual Accounts. A Virtual Account consists of a unique customer ID (you can find it in your premium note).

Following are the procedures for payment via BCA Virtual Account (VA):

m-BCA
1. Open m-BCA, select “m-Transfer”.
2. Select “BCA Virtual Account”.
3. Enter the Virtual Account number  and click “OK”.
4. Input your transfer amount and click “OK”.
5. Confirm the transaction detail and click “OK”.
6. Enter m-BCA PIN.
7. Transaction is successful.

ATM BCA
1. Insert your BCA debit card and enter your PIN.
2. Select "Other Transaction”.
3. Select "Transfer”.
4. Select "BCA Virtual Account”.
5. Input "Virtual Account Number"  select “OK”.
6. Input your transfer amount  and click “OK”.
7. Confirm the transaction detail and click “OK”.
8. Your transaction is complete.

Transfer From Other Bank 

Via Apps
1. Oper your Apps, input your code, select “Transfer”.
2. Select “Transfer - Other Bank”.
3. Select Bank BCA (014).
4. Enter your Virtual Account code on Beneficiary Account.
5. Input transfer amount, select “OK”.
6. Confirm the transaction detail, select “OK”.
7. Enter your PIN.
8. Transaction is successful.

Via ATM
1. Insert your card, input PIN, select “Transfer”.
2. Select “Transfer - Other Bank”.
3. Select Bank BCA (014).
4. Enter your Virtual Account code on Beneficiary Account.
5. Input transfer amount, select “OK”.
6. Confirm the transaction detail, select “OK”.
7. Enter your PIN.
8. Transaction is successful.

For more info please call Sahabat Insurance 021-50508080 or email us: [email protected]