How To Claim Car Insurance

Terakhir Diubah : 09:37:44 - Jumat, 29 Oktober 2021

Before filing a claim for a car that was damaged in an accident or lost, you need to prepare several documents, including:
Insurance policy in original and photocopy.
Copy of SIM and STNK.
Proof of a police report if the car is seriously damaged due to an accident or loss.
Completely filled and signed claim form.
Written chronology of events.
Photos of damage such as, scuffs, dents and others.
To find out how long a car insurance claim will take, you can directly ask an agent or Sahabat Insurance customer service at 021-50508080.

index.Other News

How to Avoid Losing Your Bags When Travelling

Lost luggage happens, and it's a bummer—but it doesn't have to be the end of the world. We've put together a few tips on keeping your bags from traveling without you.

How to Avoid Losing Your Bags
The best way to avoid lost luggage is to carry it on—one carry-on-sized bag and one personal item, traditionally defined as a purse, tote, or anything small enough to fit under an airplane seat.Pack light and go carry-on only; that way, you'll never lose sight of your bag. Check airline rules before flying, as each carrier may have different bag dimensions.

Label Your Baggage Inside and Outside
All checked bags should have some label on the outside anda label on the inside - it can be beneficial to the bag's owner when it comes to identifying the bag.

A Picture Is Worth a Thousand Descriptions
Take a picture of your bag, preferably with a color tag, and keep it on your phone, email or another camera.

If your bag doesn't show up on the baggage carousel, look immediately for the airline's nearby baggage office or window and report it there at once. Give the window clerk your baggage stubs and wait for further instruction. Don't panic—your bag may just be delayed and coming in on another flight.

As soon as your luggage has been declared lost, you should call your travel insurance company to ask for advice on what to do next.

For more info about Sahabat Insurance Travel Insurance please call 021-50508080.

Baca Selengkapnya

What is Own Risk?

Hi, Sahabat! If you have vehicle insurance, you must recognize some insurance terms so as not to get confused.

When purchasing a vehicle insurance product, you will be introduced to the term Own Risk (OR). Own risk can be interpreted as payment of compensation costs made by the vehicle owner or the insured for any loss and or damage that occurs when submitting a claim. If you do this, it means that you already know your responsibilities as a vehicle owner. As a form of your sense of responsibility to always be careful when driving. The standard, in accordance with OJK Letter No. 6 of 2017 stipulates that the current OR fee is a minimum of IDR 300,000 per incident.

Please note, standard car insurance policies actually only cover loss or damage caused by accident, collision, impact, overturning, slipping, or falling; evil deeds; theft; as well as fire and all risks covered by the motor vehicle insurance policy. However, if due to a disaster caused by natural disasters such as rain, flood, tsunami, hurricane, hail, tsunami, a product is provided in the form of an extension to protect your car from the causes mentioned above.

If you want to get further explanation regarding self-risk calculation or car insurance closing procedure through Sahabat Insurance Customer Service Online, we are happy to answer your questions via our hotline at 021-50508080 or Whatsapp at 021-50508080.

Baca Selengkapnya

My car was hit by a tree, what should I do?

Heavy rains accompanied by strong winds in Jakarta have caused many trees to fall in recent times. You have to be careful when parking your favorite car on the highway, because a big tree may fall on your car. If the car is affected by a storm, can the claim be covered by the insurance? Check your insurance policy. Make sure the car has insurance with extended coverage against natural disasters, floods, hurricanes and others so that the car is protected from loss.
Call us at 021-50508080 for more info on vehicle protection.

Baca Selengkapnya

What Do I Do If My House Floods?

Flooded house? This is what you should do. Turn off the electricity when there is a flood, if the flood has subsided, clean the house immediately. It is important to dispose of items that cannot be saved immediately to prevent mold and bacteria from growing. Do not wait long, immediately clean with clean water to remove mud and soil, if the flood brings garbage, clean the floor with a solution of bleach or antiseptic.

Baca Selengkapnya