How To Claim Car Insurance

Terakhir Diubah : 09:37:44 - Jumat, 29 Oktober 2021

Before filing a claim for a car that was damaged in an accident or lost, you need to prepare several documents, including:
Insurance policy in original and photocopy.
Copy of SIM and STNK.
Proof of a police report if the car is seriously damaged due to an accident or loss.
Completely filled and signed claim form.
Written chronology of events.
Photos of damage such as, scuffs, dents and others.
To find out how long a car insurance claim will take, you can directly ask an agent or Sahabat Insurance customer service at 021-50508080.

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Claim Submission & Operational Working Hours Related to Work From Home

Taking into account the increasingly worrying development of covid 19, the management of Sahabat insurance feels the need to take the following policies:

Work From Home & operational working hours for Sahabat Insurance employees:

WFH (Work From Home) for all employees at the Jakarta head office from Monday 30 March 2020 to 03 April 2020.
Adjusted operational working hours for the head office and all branch offices outside Jakarta to 09.30 – 15.30 local time.

For filing and reporting claims, during the implementation of the WFH policy at the head office, the following policies are taken:
- Claim reports can be sent through the following means:
  Email: [email protected]
  Office Phone: 021 50508080
  Claim Hot Line Number: 0811 1338 355
  CS Claim Number: 0811 8678 355

Thus, we convey this notification, so that you are aware.
Thank you for your attention and good cooperation.

Signature
Friends of Insurance Management

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Third Party Legal Liability (TPL)

Accidents happen unexpectedly. For example, if your car accidentally hits another vehicle or a pedestrian. In addition to the damaged car, you also have to compensate for the vehicle or injured victim. To anticipate this, you need to know the third party's Legal Liability (TJH).

Third Party Legal Liability (TPL)
Is legal liability of the Insured against loss, suffered by third party followed by indictment to the Insured regarding the loss directly caused by the Motor Vehicle resulting from any risk covered by the policy, whether the settlement thereof is by compromise, mediation, arbitration or through court, subject to prior written consent of the Insurer. The coverage will be provided for third’s party property damage; medical expenses, bodily injury and/or death; maximum of sum insured for Legal Liability coverage against any Third Party as set forth in the policy for any one accident.

For more information about Third Party Legal Liability (TPL) please call 021-50508080.

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Travel Tips: Driving Abroad

Are you planning to travel by car? Or perhaps you want to rent a car while on holiday abroad. Be aware that not all countries have the same traffic rules. Make sure you have travel insurance and a valid International Driving Permit before renting a car.

An International Driving Permit allows you to drive vehicles in foreign countries. You must always have your IDP along with your national license at all times. An International Driving Permit, often referred to as an international driving license, is a translation of a domestic driving license that allows the holder to drive a private motor vehicle in any country or jurisdiction that identify the document.
How to Apply?
You will need to provide passport, ID (KTP), original passport photo and your national driver’s license, upload to korlantas polri website. To make payments, you will be referred to your own Virtual Accounts.(Source: https://siminternasional.korlantas.polri.go.id)

For more info about Sahabat Insurance Travel Insurance please call 021-50508080.

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Sahabat Insurance Goes To School

Financial literacy is a crucial skill that impacts nearly every aspect of life, from managing personal finances to making informed decisions about investments and savings. One often overlooked yet vital component of financial literacy is insurance literacy. Many young adults enter the workforce or higher education without a basic understanding of insurance, its importance, or how to navigate the myriad of options available. In order to support government and The Financial Services Authority (OJK) programs, Sahabat Insurance Sahabat Insurance Goes To School was held at Insan Cendikia Magnet School in Bogor on Tuesday, September 24 2024.

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